NETSTAR - CERTAINLY NO STAR BUT RATHER A BIG DISASTER

I HAVE RECEIVED THE WORST SERVICE EVER FROM NETSTAR AND I AM APPALLED AT THE EMPTY PROMISES AND LACK OF RESPONSE TO QUERIES AND COMPLAINTS. I CALLED NETSTAR YESTERDAY AND SPOKE TO SHAHIMA TO CANCEL TRACKER ON A VEHICLE I WAS SELLING AND TO INSTALL IT ON A NEW VEHICLE I WAS BUYING. I GAVE HER ALL THE DETAILS AND WAS IMPRESSED THAT SHE SEEMED TO UNDERSTAND MY REQUEST. SHE PROMISED TO EMAIL ME THE DETAILS AND AGREED TO HAVE THE NEW INSTALLATION DONE AT THE DEALER ON FRIDAY MORNING. I GAVE HER THE DETAILS OF THE SALESPERSON AND EVEN COMMENDED HER THINKING THE JOB WAS DONE. MANY PHONE CALLS LATER TO NAOMI, CRYSTAL, NDAWISA AND CHANELLE THE MANAGER AND I AM NO CLOSER TO GETTING THE JOB DONE THAN I WAS BEFORE I CALLED NETSTAR. THEIR SERVICE AND UNDERSTANDING IS PATHETIC AND IF I WAS NOT BOUND BY CONTRACTS ON THE OTHER 3 VEHICLES ON THEIR SYSTEM I WOULD HAVE MOVED MY BUSINESS TO A COMPETITOR. I WILL BE WINDING DOWN MY DEALINGS WITH NETSTAR PURELY BECAUSE THEIR SERVICE SUCKS