FT
Francois T

1 reviews | Active since Jul 2020

07 Oct 2024, 13:03

Netstar cant found contact

You se we have contract but cant proof it. And when wanted log in online the system se cant found a contract. Now netstar takeing chang. Proof you contact. If cant proof one. Camcel policy and remove you tracker. Free of charge . You taking change. From bigin Dec we will pay nothing you was given notes.

0
Replies (4)
Netstar
Netstar's reply07 Oct 2024, 13:09
Official
Good day Francois 

We are sorry that you have had this experience. We would like an opportunity to learn more about your case and see how we can make this right. A consultant will contact you to assist.

Regards 
Netstar

Best regards,

FT
Francois T's update07 Oct 2024, 17:31
Reviewer Update
By removing the tracker on your own cost. 
Dotsure instaal het. 
I cancel dotsure because cant log in and keep on get error msg. Last year i will receive service from company. 

Netstar
Netstar's reply07 Oct 2024, 17:40
Official
Hi Francois, 

Please be advised that your query has been escalated to our internal team, and a consultant will be in contact with you for assistance.

Regards, 
Netstar

Best regards,

Netstar
Netstar's reply08 Oct 2024, 16:16
Official
Good day Francois 

Thank you for taking our call, we are glad to have assisted you.

Regards 
Netstar 

Best regards,