Netstar (cannot track customer query)

I have been a customer with Netstar for over 10 years and over the last 2-3 months, I have asked someone from Netstar to call me as my debit order details have changed.

Instead, they handed me over to a credit department asking for an amount of R450.

Netstar if you saw my queries, you can pick up the phone and call your client instead of handinge over... over a ridiculous amount.

I subsequently want to opt out of your below part service.

Call me.