Netstar ********* Cancellations Billing

I have had several vehicles with Netstar over the years, and do not recommend this business at all. Why go with a business with such a lousy trust index when their competitor(s) has a trust index of 4.29 etc? I sold my existing vehicle and took delivery of my new vehicle on 2 December. Before that I spent the better part of November trying to cancel their policy but received no feedback until I threatened to reverse and cancel my debit order which I did. A very rude person eventually called around 4 December and told me I have to provide 1 month's notice (my contract was older than 3 years) (not even acknowledging my efforts to do so in November), subsequently they sent me a threatening handover SMS (ridiculous) and today they double-debited me. Not even pro-rata - double. How utterly dishonest and ****my. I no longer have the vehicle and they are still charging me. If this is not rectified, the legal action may well be taken again yourselves, Netstar. I expect this to be addressed and fixed urgently. I reiterate - there are FAR better providers. Take your business elsewhere, as I have done. Hellopeter needs a 0 star or minus option for ratings. What a deplorable business.