VM
Vic M

1 reviews | Active since Mar 2024

25 Mar 2024, 13:09

Netstar cancellation is ipossible

Despite having cancelled my Netstar when my vehicle was sold in December 2020, I am still being billed, 4 years later. I have had email exchanges with Netstar, their collection attorneys, providing evidence of cancellation, all to no avail. Email cancellation was done on 2020/12/26, 10:17. It appears they make it so difficult and cumbersome to cancel that you just leave it for the few R100 per month.

0
Replies (2)
Netstar
Netstar's reply25 Mar 2024, 13:24
Official
Good day Vic

We are terribly sorry to hear  about your experience. Please note the matter has been escalated to the relevant department and one of our consultants will be in contact with you for assistance. 

Kind regards
Netstar 


Best regards,

Netstar
Netstar's reply25 Mar 2024, 13:24
Official
Good day Vic

We are terribly sorry to hear  about your experience. Please note the matter has been escalated to the relevant department and one of our consultants will be in contact with you for assistance. 

Kind regards
Netstar 


Best regards,