Netstar canceled my the wrong vehicle and does not respond to emails

I have two vehicles with Netstar: HG***xGP BR***XGP (Safe and sound) Chassis NO:SALLAAAF3CA601643

I cancelled HG***xGP as I was going to sell it. I phoned and asked for it to be reinstated as a family member has bought it from me.

I received an email to say that I will be charges R 28.99 extra.

I send an email to ********** to find out why I am being charged this money. This is what I said in the email: Why am I being charged R28.99 extra? My sons vehicle has not updated since Friday. ****** As no one responded to my email I phone today and spoke to Tshepo Malope He informed me that I have only one vehicle on the system. The women I spoke to when I cancelled HG***xGP did not sound like she knew what she was doing. Can you please listen to your recordings and sort this out as I will hold you responsible for any loss.

I never asked for the other vehicle to be BR***XGP cancelled.

I also copied ********** who seems absolutely useless as I have copied her before and she has not responded to any of my emails

Harry Coetsee ********** 959