SP
Stephan P

1 reviews | Active since Nov 2020

05 May 2021, 13:30

Netstar Can not even sell to a new interested customer, Go to TRACKER rather

They can not even sell to a new already interested customer. I bought a vehicle from a dealer with a pre-installed Netstar unit. All they have to do is activate the unit.change of ownerhsip.

The eventually called me after about a week and we went through thw WHOLE process telephonically. Thinking it will be activated maybe a day or two after that call .

Another two weeks later and I am still begging them to activate the unit ?

Useless bunch ! This after the dealer convinced me to move away from Tracker and use Netstar rather as it will theoretically be faster ..............................

I am now contacting Tracker to assist me to get the Netstar unit uninstalled, and theirs installed and activated rather.

0
Replies (2)
Netstar
Netstar's reply05 May 2021, 14:49
Official
Good day Stephan,

We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution together. 

Kind Regards,
Netstar
SP
Stephan P's update05 May 2021, 15:17
Reviewer Update
Just another Generic reply to make the other people think you actualy did something to rectify it.
DO NOT trust NETSTAR !