NETSTAR CAN NOT CHANGE BANK INFO

In June 2020 I have sent an email to the account departments, stating that I have change bank and that my debit order must be change. I have followed this up with a telephone call as well. With this, they have sent me a document that I completed and email back. This was followed up with a phone call and three more emails. The debit order is still on the old account and still gets returned. The bee employers of Netstar is not working for you. Start imploy poeple that know what they do.