AT
Andrew T
1 reviews | Active since Nov 2017
27 Jun 2025, 09:10
Netstar Call Centre
The Netstar call centre is an absolute disaster. Impossible to speak to a human. Making selections takes you into endless loops of music or says your selection is invalid when selcting one of the options they suggest. Management asleep at the wheel!
Helpful (0)
Replies (4)0
Replies (4)
Netstar's replyOfficial
27 Jun 2025, 09:22Good day Andrew,
Thank you for bringing this matter to our attention and we are sorry to hear about your experience. Please note a consultant will make contact with you for Further assistance.
Kind regards
Netstar
Thank you for bringing this matter to our attention and we are sorry to hear about your experience. Please note a consultant will make contact with you for Further assistance.
Kind regards
Netstar
Best regards,
Netstar's reply27 Jun 2025, 09:22
Official
Good day Andrew,
Thank you for bringing this matter to our attention and we are sorry to hear about your experience. Please note a consultant will make contact with you for Further assistance.
Kind regards
Netstar
Thank you for bringing this matter to our attention and we are sorry to hear about your experience. Please note a consultant will make contact with you for Further assistance.
Kind regards
Netstar
Best regards,
Netstar's replyOfficial
27 Jun 2025, 09:59Good day Andre,
Thank for taking our call and allowing us an opportunity to assist with your request. Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.
We do sincerely apologise for the inconvenience that was caused.
Kind regards
Netstar
Thank for taking our call and allowing us an opportunity to assist with your request. Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.
We do sincerely apologise for the inconvenience that was caused.
Kind regards
Netstar
Best regards,
Netstar's reply27 Jun 2025, 09:59
Official
Good day Andre,
Thank for taking our call and allowing us an opportunity to assist with your request. Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.
We do sincerely apologise for the inconvenience that was caused.
Kind regards
Netstar
Thank for taking our call and allowing us an opportunity to assist with your request. Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.
We do sincerely apologise for the inconvenience that was caused.
Kind regards
Netstar
Best regards,
AT
Andrew T's updateReviewer Update
27 Jun 2025, 14:00It seems the only way to communicate with Netstar is through this site. Their call centre is still inoperable, my sales contact is missing in action despite giving me his personal number
For a business whose purpose is to answer the phone in an emergency, their lack of response does not fill one with confidence
For a business whose purpose is to answer the phone in an emergency, their lack of response does not fill one with confidence
AT
Andrew T's update27 Jun 2025, 14:00
Reviewer Update
It seems the only way to communicate with Netstar is through this site. Their call centre is still inoperable, my sales contact is missing in action despite giving me his personal number
For a business whose purpose is to answer the phone in an emergency, their lack of response does not fill one with confidence
For a business whose purpose is to answer the phone in an emergency, their lack of response does not fill one with confidence
Netstar's replyOfficial
27 Jun 2025, 14:34Good day Andre,
Please be advised that your query has been escalated to our internal team and a consultant will be in contact with you for assistance.
Regards,
Netstar
Please be advised that your query has been escalated to our internal team and a consultant will be in contact with you for assistance.
Regards,
Netstar
Best regards,
Netstar's reply27 Jun 2025, 14:34
Official
Good day Andre,
Please be advised that your query has been escalated to our internal team and a consultant will be in contact with you for assistance.
Regards,
Netstar
Please be advised that your query has been escalated to our internal team and a consultant will be in contact with you for assistance.
Regards,
Netstar
Best regards,