1 reviews | Active since Mar 2024
Netstar
I had a i had a three year car track contract with Netstar. The contract year term ended and continued monthly terms for another more that three years. I call them to check if their device is still working and they keep on promising that they will call me to confirm if is still working and they did not come back to me. Then i call them to please cancel the contract since was on monthly bases. They did not cancel the contract and they continued debiting my account. I repeated my intentions to close the account on the mail and still they did not close the account. I then started reversing their debit orders and requested notify my bank about this matter. Then they have referred my account to debt collectors, then i have explained to them and send them proof of mails that was send to Netstar to cancel the account. Still they could not help. Now they have lodges bad debt review on my profile with credit bureau. I have dispute it and hope they will understand and Flag this company because for all the wrongs they are doing to former subscribed customers. They are not worth doing business with them
We have noted your query and would like to further look into it and assist. We will contact you with a resolution and our investigation findings.
Regards
Netstar
We have noted your query and would like to further look into it and assist. We will contact you with a resolution and our investigation findings.
Regards
Netstar
As per our credit controllers they are in contact with you and are assisting.
Regards
Netstar
As per our credit controllers they are in contact with you and are assisting.
Regards
Netstar
NETSTAR can you please stop distributing my information to your debt collectors because your not telling them the truth about this matter.
NETSTAR can you please stop distributing my information to your debt collectors because your not telling them the truth about this matter.
Kindly note that this matter has been escalated for further assistance.
Should you need further assistance please reach out and we will be happy to assist.
Kind regards,
Netstar
Kindly note that this matter has been escalated for further assistance.
Should you need further assistance please reach out and we will be happy to assist.
Kind regards,
Netstar
They have promise to send me the copy of contract i have signed and they did not till today. I have requested them to stop sending my information to dept collectors and they are still sending my information though they know the status of this matter. How can you be so unprofessional with so much clients? Are you taking customers for graded, Good luck with your useless business minded.
They have promise to send me the copy of contract i have signed and they did not till today. I have requested them to stop sending my information to dept collectors and they are still sending my information though they know the status of this matter. How can you be so unprofessional with so much clients? Are you taking customers for graded, Good luck with your useless business minded.