YD
Yolanda D

1 reviews | Active since Nov 2018

08 Mar 2022, 12:33

NETSTAR BAD,BAD!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

It's already a month that has passed and still we have not received any answers from Netstar about questions we have about one of our vehicles' systems. Their branch in Bloemfontein's phones just ring no one even answers their land line. One does not even get hold of any persons in management positions at all to assist a person, more than half of their contact numbers that one google in operation. We have already sent an email to their "complaints department" and still no person has contacted us. Netstar is quick to take their money every month but is not there at all to test clients. We have six vehicles that have Netstar's systems in them and currently not one system works and where is Netstar's CEO ??? They are quick to take money but hide behind "closed doors" and are not willing to provide customer service, and then they are one of the companies that recommends the insurance to install in your vehicles. The insurers should rather not recommend them because they are an extremely poor business.

0
Replies (4)
Netstar
Netstar's reply08 Mar 2022, 12:37
Official
Good day Yolanda,

Thank you for your message and we note your concerns.

We we will be in contact with you for assistance.

Kind Regards,
Netstar

Best regards,

Netstar
Netstar's reply08 Mar 2022, 13:10
Official
Good day Yolanda,

Kindly be advised that we have attempted to contact you without luck. May you please advise us of suitable time to reach you.

Kind regards,
Netstar

Best regards,

YD
Yolanda D's update08 Mar 2022, 14:11
Reviewer Update
Please be advised I did not receive any calls from Netstar at all. My contact details is ***
Netstar
Netstar's reply08 Mar 2022, 15:03
Official
Good day Yolanda,

We will be in contact with you.

Kind regards,

Best regards,