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Hugh G

1 reviews | Active since Jan 2019

03 Dec 2020, 13:40

Netstar Arrogance

Netstar do not deserve a rating. They are arrogant, towards their customers. Who in their right minds takes a Tracking Subscription for a vehicle and NETSTAR has the audacity to change your signed agreement to suit themselves. Who? They are a joke, and their parent Altron is just as bad. I want to talk to a human being not a recorded message. Wake up, Netstar.

0
Replies (3)
Netstar
Netstar's reply03 Dec 2020, 16:38
Official
Good Day Hugh Thank you for your correspondence with Netstar. Kindly note that we have received your Hellopeter complaint but we are unable to process your request due to insufficient information. Please furnish us with your account details (registration / account / ID or contact number) in order for us complete your request. Kind Regards 
Netstar 

Best regards,

HG
Hugh G's update03 Dec 2020, 19:21
Reviewer Update
Better still send me your phone number where I can speak to a human being in authority.
I made 9 phone calls to your company and sent 3 emails and 6 emails in the past 6 months.
Netstar
Netstar's reply04 Dec 2020, 08:20
Official
Good Day Hugh Please note that we have sent you an email for urgent assistance, 

Best Regards, 
Netstar 

Best regards,