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RJ
Reuben J

1 reviews | Active since Mar 2016

11 Oct 2023, 13:09

Netstar area Tsotsi's. , beware , it is their company policy to ***** your money and they force their staff to do it .

We need a Zero Star on this one. I just sold my car and netstar are charging me for an extra month for a service they cannot provide for a vehicle I do not own or possess. This is what you call ***** and daylight *******.

0
Replies (4)
Netstar
Netstar's reply11 Oct 2023, 13:13
Official
Good Day Reuben,

Thank you for bringing this matter to our attention and we are sorry to hear about your experience. Please note the matter has been escalated to our retentions department and one of our trained consultants will be in contact with you for assistance. 

Kind regards
Netstar

Netstar
Netstar's reply11 Oct 2023, 14:17
Official
Good Day Reuben, 

As per our telephonic conversation, the matter has been resolved. Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.

Kind regards 
Netstar
RJ
Reuben J's update11 Oct 2023, 14:22
Reviewer Update
Thank you for your help in this.
Netstar
Netstar's reply11 Oct 2023, 14:28
Official
Good day Reuben, 

Thank you for sharing your feedback with us. We are always happy to come to the rescue.

Kind regards
Netstar