RC
Rene C

1 reviews | Active since Jan 2014

25 Mar 2026, 13:03

Netstar are ********s

Netstar has done it again. Last time I wrote a review about them billing me twice for the same tracking device in one car. Tjey sorted out the query.

I paid what they said I owed and sent the proof of payment. This morning i received a threatening sms telling me that I owe R440 and that they will put my name on the credit bureau. I called Netstar and was told that my account has been paid up.

And a few minutes ago an agent called me from Netstar telling me I owe them money and that i need to pay it. What utter rubnish.

This is how Netstar treats people when they (Netstar) loses lients because of poor service delivery. Then they make up accounts that must be oaid and get agents to call and harass people.

I was told that I would not get any more threatening messages, but then they go one better and I receive calls harassing me for money I dont owe.

Netstar better get their act together and fix up their mess. Or I'll take this to consumer watch and the newspaper.

0
Replies (2)
Netstar
Netstar's reply25 Mar 2026, 13:36
Official
Good day Rene,

Thank you for highlighting this matter with us. We are sorry to hear that you have had this experience. Please note that we are looking into this matter and we will advise accordingly.

Kind regards,
Netstar 

Best regards,

Netstar
Netstar's reply25 Mar 2026, 16:14
Official
Good day Rene,

We are pleased to confirm that your account is up to date and that there are no outstanding premiums.
We sincerely apologize for any inconvenience this may have caused. Should you need further assistance please reach out and we will be happy to assist. 

Kind regards,
Netstar 

Best regards,