GC
Gerardo C

1 reviews | Active since Mar 2017

05 Feb 2025, 09:02

Netstar are de*****ing customers

40 months of being billed by Netstar for a vehicle where I gave notice to remove it off my account, in September 2021.

6 emails later, several phone calls, reference numbers and guess what?

It’s still on my account and im being billed R176 a month for it….

I am convinced that this is done on purpose to keep billing people for services that were cancelled, which is in fact, *****.

R7000 *****ulently billed to my account so far.

0
Replies (5)
Netstar
Netstar's reply05 Feb 2025, 09:27
Official
Good day Gerardo 

We have noted your query, and would like to further assist you rectify the matter. We will investigate this and contact you to further assist. 

Regards 
Netstar 
Netstar
Netstar's reply06 Feb 2025, 13:45
Official
Good day Gerardo 

As per our consultants you have been contacted and assisted. Thank you for allowing us to assist you. 

Regards 
Netstar 

GC
Gerardo C's update02 Mar 2025, 12:13
Reviewer Update
Guess what? 1st Feb, full debit order debited against my personal account for this account which was cancelled 2 months ago telephonically. I wilk now instruct my company to also cancel our company vehicles account with Netstar.

Im sick and tired of Netstar!
Netstar
Netstar's reply02 Mar 2025, 15:41
Official
Good day Gerardo 

We have noted your query and would like to further assist you rectify the matter. 

We will investigate this and contact you to further assist. 

Regards 
Netstar 

Netstar
Netstar's reply04 Mar 2025, 13:24
Official
Good day Gerardo, 

We are pleased to inform you that the relevant department has sent an email regarding your query. 

If you require further assistance regarding this matter, please reply to the email. 

Regards, 
Netstar