GC
Gerardo C
1 reviews | Active since Mar 2017
05 Feb 2025, 09:02
Netstar are de*****ing customers
40 months of being billed by Netstar for a vehicle where I gave notice to remove it off my account, in September 2021.
6 emails later, several phone calls, reference numbers and guess what?
It’s still on my account and im being billed R176 a month for it….
I am convinced that this is done on purpose to keep billing people for services that were cancelled, which is in fact, *****.
R7000 *****ulently billed to my account so far.
Helpful (0)
Replies (5)0
Replies (5)Netstar's replyOfficial
05 Feb 2025, 09:27Good day Gerardo
We have noted your query, and would like to further assist you rectify the matter. We will investigate this and contact you to further assist.
Regards
Netstar
We have noted your query, and would like to further assist you rectify the matter. We will investigate this and contact you to further assist.
Regards
Netstar
Netstar's reply05 Feb 2025, 09:27
Official
Good day Gerardo
We have noted your query, and would like to further assist you rectify the matter. We will investigate this and contact you to further assist.
Regards
Netstar
We have noted your query, and would like to further assist you rectify the matter. We will investigate this and contact you to further assist.
Regards
Netstar
Netstar's replyOfficial
06 Feb 2025, 13:45Good day Gerardo
As per our consultants you have been contacted and assisted. Thank you for allowing us to assist you.
Regards
Netstar
As per our consultants you have been contacted and assisted. Thank you for allowing us to assist you.
Regards
Netstar
Netstar's reply06 Feb 2025, 13:45
Official
Good day Gerardo
As per our consultants you have been contacted and assisted. Thank you for allowing us to assist you.
Regards
Netstar
As per our consultants you have been contacted and assisted. Thank you for allowing us to assist you.
Regards
Netstar
GC
Gerardo C's updateReviewer Update
02 Mar 2025, 12:13Guess what? 1st Feb, full debit order debited against my personal account for this account which was cancelled 2 months ago telephonically. I wilk now instruct my company to also cancel our company vehicles account with Netstar.
Im sick and tired of Netstar!
Im sick and tired of Netstar!
GC
Gerardo C's update02 Mar 2025, 12:13
Reviewer Update
Guess what? 1st Feb, full debit order debited against my personal account for this account which was cancelled 2 months ago telephonically. I wilk now instruct my company to also cancel our company vehicles account with Netstar.
Im sick and tired of Netstar!
Im sick and tired of Netstar!
Netstar's replyOfficial
02 Mar 2025, 15:41Good day Gerardo
We have noted your query and would like to further assist you rectify the matter.
We will investigate this and contact you to further assist.
Regards
Netstar
We have noted your query and would like to further assist you rectify the matter.
We will investigate this and contact you to further assist.
Regards
Netstar
Netstar's reply02 Mar 2025, 15:41
Official
Good day Gerardo
We have noted your query and would like to further assist you rectify the matter.
We will investigate this and contact you to further assist.
Regards
Netstar
We have noted your query and would like to further assist you rectify the matter.
We will investigate this and contact you to further assist.
Regards
Netstar
Netstar's replyOfficial
04 Mar 2025, 13:24Good day Gerardo,
We are pleased to inform you that the relevant department has sent an email regarding your query.
If you require further assistance regarding this matter, please reply to the email.
Regards,
Netstar
We are pleased to inform you that the relevant department has sent an email regarding your query.
If you require further assistance regarding this matter, please reply to the email.
Regards,
Netstar
Netstar's reply04 Mar 2025, 13:24
Official
Good day Gerardo,
We are pleased to inform you that the relevant department has sent an email regarding your query.
If you require further assistance regarding this matter, please reply to the email.
Regards,
Netstar
We are pleased to inform you that the relevant department has sent an email regarding your query.
If you require further assistance regarding this matter, please reply to the email.
Regards,
Netstar
