Netstar and Zain technician offered bad tracker upgrade service!!!

Netstar Team, Zain, the tracker Technician from Netstar upgraded my tracking device to Netstar Plus on 27 January 2023. The following day leading to the 30th of January 2023 I noticed a delay on my speedometer. I informed the guy Zain from Netstar on WhatsApp and he never responded after reading my message. On the 6th of February 2023 I logged on to the Netstar App to track were my car is, the Netstar tracking device on my car was showing my home location though I had the car parked at the office parking. I restarted my phone, then logged on to Netstar App, unfortunately it kept showing my home address though I was at a different location.

On 6 February 2023, I logged a call with Netstar and no one responded from the Netstar Team. On 7 February 2023 I pulled a report from the Netstar App, unfortunately the tracking device hasn't been updating the live location or history of were the car is. This is bad service from Netstar, bad tracker upgrade installation by Zain the Netstar Technician.

Fitment Centre: Reggie's Auto Electrical/Acentrack Case Reference: CAS-***-G8X3