netstar and webuycars collusion

short story Got Netstar installed in my car a few months down the line my system has been deactivated on a 36 months which has not lapsed and to top it off some idiot technician installed the system on a moving part of the car which resulted in the wires being damaged. called Nectar 10 days later no help received to sort out the matter. anyone having tracking system installed via webuycars verify if your system is active as you might be paying for ***** service