LD
Liz D
1 reviews | Active since Jul 2022
13 Jul 2022, 13:21
NETSTAR AND VODAFIT WONDERBOOM: WORST SERVICE EVER
Netstar was installed in my vehicle on 30.6.2022 by Vodafit Wonderboom. After 2 weeks and numerous calls to Netstar and Vodafit Wonderboom the tracking device is still not working. Pathetic service. Worst customer care centre ever, promise to resolve the problem and phone back- this never happens. We paid for the installation including a 3 year contract but cannot get Netstar to activate the device to enable me to track my vehicle on the App. How they would actually track and recover a ****** vehicle is beyond me.
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Replies (2)
Netstar's replyOfficial
13 Jul 2022, 13:25Good day Liz,
We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution together.
Kind regards,
Netstar
We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution together.
Kind regards,
Netstar
Netstar's reply13 Jul 2022, 13:25
Official
Good day Liz,
We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution together.
Kind regards,
Netstar
We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution together.
Kind regards,
Netstar
Netstar's replyOfficial
14 Jul 2022, 10:23Good day Liz,
We are pleased to inform you that your issue has been resolved, and we thank you for bringing the matter to our attention. If you need further assistance, please do not hesitate to contact us.
Kind regards,
Netstar
We are pleased to inform you that your issue has been resolved, and we thank you for bringing the matter to our attention. If you need further assistance, please do not hesitate to contact us.
Kind regards,
Netstar
Netstar's reply14 Jul 2022, 10:23
Official
Good day Liz,
We are pleased to inform you that your issue has been resolved, and we thank you for bringing the matter to our attention. If you need further assistance, please do not hesitate to contact us.
Kind regards,
Netstar
We are pleased to inform you that your issue has been resolved, and we thank you for bringing the matter to our attention. If you need further assistance, please do not hesitate to contact us.
Kind regards,
Netstar