KP
Kenneth P

1 reviews | Active since Dec 2012

08 Mar 2021, 09:44

Netstar and their gross incompetence

These guys are taking me from pillar to post on a new contract. Their device is not working and they made multiple promises to come and fix which they have not. I want to cancel my contracts and I am now being told I need to pay a penalty. For what? When the device is not functioning? You taking people for granted and we pay our hard earned money.

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Replies (1)
Netstar
Netstar's reply08 Mar 2021, 14:57
Official
Good Day Kenneth, 

We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution together.

Kind Regards
Netstar,