MM
Mmabo M

1 reviews | Active since Dec 2024

28 Jan 2025, 11:25

Netstar and hybrid collection

Account number: ***4, Matter Number: STAR199361 I sent an email last year to cancel my account it was canceled and they said I don't owe anything but now I'm busy getting calls from hybrid collections telling me I'm owing and I must have a paid up letter to show I've settled the account or I will get blacklisted

0
Replies (3)
Netstar
Netstar's reply28 Jan 2025, 11:29
Official
Good day Mmabo,

We are terribly sorry to hear about this, please accept our sincere apologies for your experience. Please note the matter has been escalated to our internal team for further assistance. 

Kind regards 
Netstar 
MM
Mmabo M's update28 Jan 2025, 11:38
Reviewer Update
Thank you for feedback.
Netstar
Netstar's reply28 Jan 2025, 14:12
Official
Good day Mmabo,

Thank for taking our call and allowing us an opportunity to assist with your request. Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.

Kind regards 
Netstar