Netstar/*****

Item: Netstar
Rating: 5
Author: Johanned T

Netstar is ilegally deducting money from my account. Don't have a contract with them. On the 28/02/2023 i canceled my insurance and netstar. They don't have permision from me to deduct money from my account so they are busy with *****. Bank account they are deducting from is closes but they are still deducting we are at 19/05/2023 and they are still trying to deduct money. I would like to know where did i sign a paper or give them verbally permision to deduct money from my account?

Helpful (0)

Replies (3)

Netstar's replyOfficial

19 May 2023, 09:37

Good day

Thank you for bringing this matter to our attention and we are sorry to hear about your experience. Please one of our trained consultants will be in contact with you for assistance.

Kind regards
Netstar

Netstar's reply19 May 2023, 09:37

Official

Johanned T's updateReviewer Update

19 May 2023, 18:00

Still unhappy with Netstar. Received 'call back' from them and was threatened from them with ITC. Still didn't receive any paper/contract that I signed with Netstar yet they want money.

Johanned T's update19 May 2023, 18:00

Reviewer Update

Still unhappy with Netstar. Received 'call back' from them and was threatened from them with ITC. Still didn't receive any paper/contract that I signed with Netstar yet they want money.

Netstar's replyOfficial

20 May 2023, 10:23

Good day

Thank you for bringing this matter to our attention and we are sorry to hear about your experience. Please note one of our trained consultants will be in contact with you for assistance.

Kind regards
Netstar

Netstar's reply20 May 2023, 10:23

Official