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Hylton N

1 reviews | Active since Dec 2019

01 Sept 2020, 14:49

Netstar

Good day

I have given my correct banking details to netstar over 22months ago and learn recently that haven't debt my account, only now that it's a problem they want to hand the account over with no recent calls or arrangements, as I'm under debt review, one is not allowed to be handed over whilst under debt review, I too had push a panic button and had no call which tells me services were cut off before making it known to me as a client, I have opened a new account and have given new account details now they want me to pay double because they want to cancel services, that cool but they must take the lose as I've tried rectifying there issue numerous amount of times

0
Replies (2)
Netstar
Netstar's reply01 Sept 2020, 15:38
Official
Good day Hylton,

Thank you for bringing this matter to out attention.

We will look into your problem and contact at once.

Regards,
Netstar
HN
Hylton N's update01 Sept 2020, 15:57
Reviewer Update
Once again not wanting to resolve the issue and denying everything I'm am now even more angry, I will resolve this with netstar lawyers and I will do investigation with my legal afterwards as there is a string of emails back and forth but I get told they not going to look for the emails, so very simple I will sort it out with there lawyers and cancel everything and move to another provider

Thanks