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jS
jane S

1 reviews | Active since Nov 2022

01 Nov 2022, 09:37

netstar

bad service!!! I try to cancel my subscription because I did buy a new vehicle with installed netstar in it. I cannot cancel, i need to pay a cancelation fee, when I suggested to change the system to another vehicle, also need to pay! the app is not working, new vehicle netstar which a paid for at dealership, they do not pick up on the system! there lines are very bad, bad service.

0
Replies (8)
Netstar
Netstar's reply01 Nov 2022, 09:49
Official
Good day Jane, 

Thank you for bringing this matter to our attention and we are sorry to hear about your experience. Please note  one of our trained consultants will be in contact with you for assistance.

Kind regards 
Netstar

Netstar
Netstar's reply02 Nov 2022, 11:49
Official
Good day Jane,

Kindly note we are trying to make contact with you. Please advised of a convenient time that we can call you. 

Kind regards 
Netstar 
Netstar
Netstar's reply03 Nov 2022, 08:32
Official
Good day Jane,

Please note that we have not received your response since we requested a convenient time to contact you. 

Kind regards 
Netstar 

jS
jane S's update03 Nov 2022, 08:41
Reviewer Update
you may phone any time
Netstar
Netstar's reply03 Nov 2022, 08:52
Official
Good day Jane,

Thank you for the reply. Please note one of our trained consultants will make contact with you.

Kind regards 
Netstar 
Netstar
Netstar's reply03 Nov 2022, 13:17
Official
Good day Jane,

Kindly note we are trying to make contact with you with no avail. Please advised of a convenient time that we can call you. 

Kind regards 
Netstar 
jS
jane S's update03 Nov 2022, 13:42
Reviewer Update
CONSULTANT DID PHONE ME WITH THE SAME OUTCOME.
Netstar
Netstar's reply03 Nov 2022, 14:04
Official
Good Day

Kindly note an email was sent to you for further assistance.

Kind regards 
Netstar