JN
Joyce N

1 reviews | Active since Apr 2022

12 Oct 2023, 11:16

NETSTAR

Netstar provides the most infuriatingly abysmal service known to humanity! It's been a grueling three-month battle just to terminate their service. And when I eventually got ahold of someone at their so-called "contact center," they were beyond useless. They've designed their cancellation process to be a Herculean task, seemingly hell-bent on milking every cent from you for months on end. Dealing with them is an absolute nightmare! I still could not cancel my service. Pathetic!!!!

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Replies (2)
Netstar
Netstar's reply12 Oct 2023, 12:13
Official
Good day Joyce 

Thank you for bringing this matter to our attention. We apologize for the service you have received. We will look into this matter and contact you to further assist.

Regards 
Netstar 
Netstar
Netstar's reply13 Oct 2023, 11:07
Official
Good day Joyce 

Our retention agent has advised that she has made contact with you and is looking into your query to further assist. 

Regards 
Netstar