NM
Nomali M

1 reviews | Active since Dec 2022

02 Jan 2024, 14:31

netstar

another disappointment service from you guys, my tracker was installed today, your technician was beyond impatient ,she installed the panic button in a very obvious and visible sport where everyone can see it, she did not bother to explain to my driver how its works, didn't even bother to show or explain how to download the app . i tried calling for assistance they kept on asking questions till my airtime ran off ,was hoping to receive a call back but no one called

0
Replies (2)
Netstar
Netstar's reply02 Jan 2024, 14:38
Official
Hi Nomali

We are sorry to hear of the experience you  have had.
Please note that this is not how we conduct our business.
Kindly be advised that a trained consultant will contact you to assist.

Kind regards, 
Netstar
Netstar
Netstar's reply02 Jan 2024, 15:18
Official
Hi Nomali 

We are pleased to see that you were contacted and assisted.
Should you need further assistance please don't hesitate to reach out and we will be happy to assist.

Kind regards,
Netstar