BG
Bonisiwe G

1 reviews | Active since Dec 2021

25 Mar 2023, 21:44

Netstar

Hello Hellopeter my name is Bonisiwe with Netstar account No: ***7 please assist me, I have a car tracking cover with Netstar for years now first it was with my car Mazda CX3 HX58DRGP then last year 23 August 2022 I traded in to my dealer CMH Mazda Randburg for a new car Mazda CX5. According to me and my dealer we notified Netstar to cancel the old and install tracker on the new car, unfortunately they did not, I tried in vein requesting them to cancel it till today I'm still paying tracker for two cars, What frustrates me is that I no longer own that car even my dealer did intervene requesting them to cancel. we called them, we emailed them but they did not respond or rather cancel as requested. I ended up reversing my debit order last month now they say I'm in arrears for two cars really???. I don't want anything to do with that company I fill like its a ***** on my side. Please help I trust in you Frustrated Bonisiwe

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Replies (1)
Netstar
Netstar's reply27 Mar 2023, 09:54
Official
Good day Bonisiwe, 

Thank you for bringing this matter to our attention and we are sorry to hear about your experience.

We will be in contact with you for assistance.

Kind regards,
Netstar Team