NETSTAR

Item: Netstar
Rating: 1
Author: Andre R

I am a client of Netstar for 3 years. I have a nano tracker device. I ordered a replacement as is standard with in 3 year. As Required it has to be tested every 3 or so months. Calling the call center to locate my car, they could not locate my car, they said a technician will be send to test and fix the device. Nobody from Netstar contacted me so I then mailed client services and received a response stating again somebody will contact me This was in July its August now and nobody has contacted me since. I have a high risk car.

Helpful (0)

Replies (3)

Netstar's replyOfficial

14 Aug 2022, 15:28

Good day Andre

Thank you for taking the time to contact us. We apologize for the service you have received. We will contact you to further assist.

Regards
Netstar

Netstar's reply14 Aug 2022, 15:28

Official

Good day Andre

Thank you for taking the time to contact us. We apologize for the service you have received. We will contact you to further assist.

Regards
Netstar

Andre R's updateReviewer Update

14 Aug 2022, 15:48

Thank you for the quick response. Hope to report back with a positive review.

Andre R's update14 Aug 2022, 15:48

Reviewer Update

Thank you for the quick response. Hope to report back with a positive review.

Netstar's replyOfficial

16 Aug 2022, 15:04

Good day Andre

Kindly note our technicians have been trying to contact you to arrange suitable time and place to come assist. Please advise a suitable time to contact you.

Regards
Netstar

Netstar's reply16 Aug 2022, 15:04

Official

Good day Andre

Kindly note our technicians have been trying to contact you to arrange suitable time and place to come assist. Please advise a suitable time to contact you.

Regards
Netstar