LB
LINDA B
1 reviews | Active since Sept 2015
14 Sept 2023, 12:03
Netstar
My car was ****** in January with the Netstar unit in - it was never found. I then cancelled Netstar in March 2023 - nobody told me I must send an email. Now I keep on getting debit orders on my account. I just cant get rid of Netstar and they are costing me a lot of money - not even to talk about my car that was ******!!! There was only one friendly guy trying to assist me Yolanda Daniso. But I still receive calls for money that I owe NEtstar - can I send them a bill for the money I lost on my car.
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Replies (8)0
Replies (8)
Netstar's replyOfficial
14 Sept 2023, 12:14Good day Linda
Thank you for taking the time to contact us. We apologize for the service you have received, and would like the opportunity to assist you. Please note one of our consultants will make contact with you.
Regards
Netstar
Thank you for taking the time to contact us. We apologize for the service you have received, and would like the opportunity to assist you. Please note one of our consultants will make contact with you.
Regards
Netstar
Netstar's reply14 Sept 2023, 12:14
Official
Good day Linda
Thank you for taking the time to contact us. We apologize for the service you have received, and would like the opportunity to assist you. Please note one of our consultants will make contact with you.
Regards
Netstar
Thank you for taking the time to contact us. We apologize for the service you have received, and would like the opportunity to assist you. Please note one of our consultants will make contact with you.
Regards
Netstar
LB
LINDA B's updateReviewer Update
28 Sept 2023, 15:40Good day
Netstar just called me now about money I owe them and I must make an immediate payment with my debit card - giving the operator my bank card details. Please I thought this was settled. She also informed me she can only cancel my Netstar once I have made the payment. The number I was called from is ***.
Can you please assist? I do not have the money to pay right now as I am still paying off on my car that I had to replace when it was ******?
I really did phone to cancel in March.
Netstar just called me now about money I owe them and I must make an immediate payment with my debit card - giving the operator my bank card details. Please I thought this was settled. She also informed me she can only cancel my Netstar once I have made the payment. The number I was called from is ***.
Can you please assist? I do not have the money to pay right now as I am still paying off on my car that I had to replace when it was ******?
I really did phone to cancel in March.
LB
LINDA B's update28 Sept 2023, 15:40
Reviewer Update
Good day
Netstar just called me now about money I owe them and I must make an immediate payment with my debit card - giving the operator my bank card details. Please I thought this was settled. She also informed me she can only cancel my Netstar once I have made the payment. The number I was called from is ***.
Can you please assist? I do not have the money to pay right now as I am still paying off on my car that I had to replace when it was ******?
I really did phone to cancel in March.
Netstar just called me now about money I owe them and I must make an immediate payment with my debit card - giving the operator my bank card details. Please I thought this was settled. She also informed me she can only cancel my Netstar once I have made the payment. The number I was called from is ***.
Can you please assist? I do not have the money to pay right now as I am still paying off on my car that I had to replace when it was ******?
I really did phone to cancel in March.
Netstar's replyOfficial
28 Sept 2023, 15:54Good day Linda
Thank you for reaching our to us, we have escalated this to our credit controllers to further look into and assist. They will contact you to assist
Regards
Netstar
Thank you for reaching our to us, we have escalated this to our credit controllers to further look into and assist. They will contact you to assist
Regards
Netstar
Netstar's reply28 Sept 2023, 15:54
Official
Good day Linda
Thank you for reaching our to us, we have escalated this to our credit controllers to further look into and assist. They will contact you to assist
Regards
Netstar
Thank you for reaching our to us, we have escalated this to our credit controllers to further look into and assist. They will contact you to assist
Regards
Netstar
LB
LINDA B's updateReviewer Update
05 Oct 2023, 14:46Good day
I have again received a statement showing that I owe Netstar R660???????
I have again received a statement showing that I owe Netstar R660???????
LB
LINDA B's update05 Oct 2023, 14:46
Reviewer Update
Good day
I have again received a statement showing that I owe Netstar R660???????
I have again received a statement showing that I owe Netstar R660???????
Netstar's replyOfficial
05 Oct 2023, 15:03Hello Linda,
Thank you for bringing this matter to our attention. Kindly note that this matter has been escalated to our credit controllers to investigate and assist.
Kind regards,
Netstar
Thank you for bringing this matter to our attention. Kindly note that this matter has been escalated to our credit controllers to investigate and assist.
Kind regards,
Netstar
Netstar's reply05 Oct 2023, 15:03
Official
Hello Linda,
Thank you for bringing this matter to our attention. Kindly note that this matter has been escalated to our credit controllers to investigate and assist.
Kind regards,
Netstar
Thank you for bringing this matter to our attention. Kindly note that this matter has been escalated to our credit controllers to investigate and assist.
Kind regards,
Netstar
Netstar's replyOfficial
11 Oct 2023, 13:40Hi Linda
We are pleased to let you know that your query has been resolved.
Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.
Kind regards,
Netstar
We are pleased to let you know that your query has been resolved.
Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.
Kind regards,
Netstar
Netstar's reply11 Oct 2023, 13:40
Official
Hi Linda
We are pleased to let you know that your query has been resolved.
Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.
Kind regards,
Netstar
We are pleased to let you know that your query has been resolved.
Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.
Kind regards,
Netstar
LB
LINDA B's updateReviewer Update
07 Nov 2023, 12:40And really Netstar is calling me again today I owe them money and I have not cancelled yet....how do I get rid of NETSTAR!!!!!!!!!! What must I do more????
LB
LINDA B's update07 Nov 2023, 12:40
Reviewer Update
And really Netstar is calling me again today I owe them money and I have not cancelled yet....how do I get rid of NETSTAR!!!!!!!!!! What must I do more????
Netstar's replyOfficial
07 Nov 2023, 13:14Good day Linda,
Thank you for bringing this matter to our attention and we are sorry to hear about your experience. Please note the matter has been escalated to our finance department for further assistance.
Kind regards
Netstar
Thank you for bringing this matter to our attention and we are sorry to hear about your experience. Please note the matter has been escalated to our finance department for further assistance.
Kind regards
Netstar
Netstar's reply07 Nov 2023, 13:14
Official
Good day Linda,
Thank you for bringing this matter to our attention and we are sorry to hear about your experience. Please note the matter has been escalated to our finance department for further assistance.
Kind regards
Netstar
Thank you for bringing this matter to our attention and we are sorry to hear about your experience. Please note the matter has been escalated to our finance department for further assistance.
Kind regards
Netstar