M
Malake

1 reviews | Active since Sept 2025

28 Oct 2025, 09:26

Netstar

Netstar

I’ve had the worst experience with Netstar. I requested an upgrade on my existing tracker, only to find out I was being charged for two trackers on the same car. When I called to ask why, the agent I spoke to was rude, disrespectful, and even suggested I was lying—just for asking a valid question.

This kind of treatment is completely unacceptable. I expected clarity and professionalism, but instead I was met with arrogance and zero accountability. I’m extremely disappointed

0
Replies (2)
Netstar
Netstar's reply28 Oct 2025, 09:41
Official
Good day Malake, 

Thank you for reaching out to us.  

Please give us the opportunity to investigate your enquiry.  

One of our consultants will reach out to you.

Regards,
Netstar

Netstar
Netstar's reply29 Oct 2025, 15:08
Official
Good day Malake, 

Thank you for allowing us the opportunity to assist with your request. 

If you need further assistance, please don’t hesitate to reach out to us.  

Regards,
Netstar