TM
Tshepo M

1 reviews | Active since Nov 2022

08 Nov 2022, 16:27

Netstar

I have 7 cars with netstar tracking devices.bought a new vehicle and sold one.i have asked them to come remove the tracking device from the vehicle wich I've sold into the new one.4 weeks later I'm still waiting,they don't care about their customers.im considering joining cartrack.

0
Replies (3)
Netstar
Netstar's reply08 Nov 2022, 16:48
Official
Good day Tshepo,

Thank you for taking your time to contact us.

We have escalated your query to our internal, A consultant will be in contact with you for assistance.

Kind regards,
Netstar 
TM
Tshepo M's update16 Nov 2022, 11:02
Reviewer Update
Hi,
Your consultant told me I'll get get a call to resolve my issues.10 days later I'm still waiting for that call. Pathetic service.
Netstar
Netstar's reply16 Nov 2022, 12:09
Official
Good Day Tshepo,

Thank you for letting us know. Kindly note that we have escalated your feedback to our internal team for further investigations and they will reach out to you for assistance. 

Kind Regards
Netstar