LN
Lydia N

1 reviews | Active since Aug 2022

12 Aug 2022, 13:37

Netstar

Appointment to fit two cars with trackers was Thursday 4th August 12pm - 2.30 still hadn't arrived so called and said would come the next day - pitched and started my car then I went shopping and he started with my husbands car - I had to return cause of noises in the car only to find out bolts hadn't been secured properly - the same day my husbands car fitment certificate was sent and activated but mine not - after a week of calls and emails and promises my car has not been activated or certificate received ONE WEEK LATER - never ever have we received such shocking service and still no response - Lydia Baillie

0
Replies (2)
Netstar
Netstar's reply12 Aug 2022, 15:32
Official
Good Day Lydia, 

Thank you for bringing this matter to our attention and we are sorry to hear about your experience. Our trained consultants will be in contact with you for assistance.

Kind Regards
Netstar 
Netstar
Netstar's reply16 Aug 2022, 11:10
Official
Good Day Lydia,

We are pleased to inform you that your issue has been resolved, and we thank you for bringing the matter to our attention. If you need further assistance, please do not hesitate to contact us.

Kind Regards
Netstar