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Clinton H

1 reviews | Active since Sept 2012

03 Jul 2023, 11:13

Netsar - most useless company ever

Would give them a 0 if I could!

After installing the tracker unit in my car, the air conditioner fan no longer works. I have been trying to get this sorted for weeks and have spent hours trying to get hold of someone competent at this company. They promise to call you back and never do. Put you on hold for 30-40 min and then the call drops. Must be the worst customer service I have ever experienced from any company. The CEO of Netsar should be ashamed that his staff are this useless! CAS-*** / CAS-*** / CAS-***

0
Replies (2)
Netstar
Netstar's reply03 Jul 2023, 11:35
Official
Hi Clinton 

Thank you for bringing this matter to our attention and we are sorry to hear about your experience. Please note one of our trained consultants will make contact with you.

Kind regards 
Netstar

Best regards,

Netstar
Netstar's reply03 Jul 2023, 15:18
Official
Hi Clinton

As per the conversation you had with Abegail and a senior technician will be attending to you to assist with your request.

Regards
Netstar

Best regards,