Net star car tracking device

Net star is one of the leading companies when it comes to bad service.I never enjoyed their service from the first minute I got their bad device installed in my vehicle.They fail to debit on the agreed date,I have been doing the payment manually on the atm from the first month.I always pay extra amount R190 instead of R179 .In May I did a R200 payment also.In the morning I got a call from an employee approaching me in an *********** manner,telling me that sir I am calling to tell you that you have been handed over for not paying for your tracker.I asked him to go re-view my statement with me to to disclose on what grounds am I handed over (exact amount and date for the month that I ddnt pay).He ended the call.I returned the call to their finance department,the assistant told me that my account is in arrears of R146 of which the call I received says I am handed over for owing them 150rands.I went to my app and downloaded my updated statement it showed that my account is on R0.00due.I am so frustrated of their terrible service .When calling them via customer service number it always takes over an hour to reach a consultant,but if pressing a new account option ,they answer it in less than 3 seconds always.Their focused on generating new sales while giving existing clients pathetic service. I asked for a settlement amount to terminate their service but no one is willing to help.they pushing me pillar to post.Lets decide wisely especiaĺly with choosing car tracking devices.

Worst decision I have ever made!