ZL
Zweli L
1 reviews | Active since Feb 2022
25 Aug 2022, 19:37
Nestar tracker
I have I contract for the tracker of my car and my car was involved on the accident and called and explain that I want to cancel ,the consultant told me that I can't cancel but I explain to them that my car has been written off they told me that I'm still liable for the tracker to my surprise today they debited R511 on my capitec account o my surprise who gave them the authority to debit I want my money and I also want to warn other fellow south African about this nestar tracker
Helpful (0)
Replies (1)0
Replies (1)
Netstar's replyOfficial
26 Aug 2022, 09:31Good day Zweli
We understand your frustrations and note your concerns. As much as we would like to continue having you as a member, we respect your decision to terminate your contract. As part of our terms and conditions, cancellation of contract prior to the end of your 36months period does come with a cancellation fee, one of our trained consultants will contact you to further assist you.
Regards
Netstar
We understand your frustrations and note your concerns. As much as we would like to continue having you as a member, we respect your decision to terminate your contract. As part of our terms and conditions, cancellation of contract prior to the end of your 36months period does come with a cancellation fee, one of our trained consultants will contact you to further assist you.
Regards
Netstar
Best regards,
Netstar's reply26 Aug 2022, 09:31
Official
Good day Zweli
We understand your frustrations and note your concerns. As much as we would like to continue having you as a member, we respect your decision to terminate your contract. As part of our terms and conditions, cancellation of contract prior to the end of your 36months period does come with a cancellation fee, one of our trained consultants will contact you to further assist you.
Regards
Netstar
We understand your frustrations and note your concerns. As much as we would like to continue having you as a member, we respect your decision to terminate your contract. As part of our terms and conditions, cancellation of contract prior to the end of your 36months period does come with a cancellation fee, one of our trained consultants will contact you to further assist you.
Regards
Netstar
Best regards,