AM
ABRAM M
1 reviews | Active since Dec 2017
25 May 2023, 07:01
Nestar is a ****
I just want netstar in simple word to explain when did my account or contract end with them, if possible send me a recording as to how long was the duration of the contract, second who authorised them to deduct R1680 on my account? I gave them a notice a month before that i dont want anything to do with them from end of March going forward
Helpful (0)
Replies (4)0
Replies (4)
Netstar's replyOfficial
25 May 2023, 08:15Good day Abram,
We are sorry to hear about your experience. We will treat your request with urgency and hope to have this matter resolved as soon as possible.
Kind regards,
Netstar Team
We are sorry to hear about your experience. We will treat your request with urgency and hope to have this matter resolved as soon as possible.
Kind regards,
Netstar Team
Best regards,
Netstar's reply25 May 2023, 08:15
Official
Good day Abram,
We are sorry to hear about your experience. We will treat your request with urgency and hope to have this matter resolved as soon as possible.
Kind regards,
Netstar Team
We are sorry to hear about your experience. We will treat your request with urgency and hope to have this matter resolved as soon as possible.
Kind regards,
Netstar Team
Best regards,
AM
ABRAM M's updateReviewer Update
17 Jun 2023, 11:30Im still waiting for recordings and maybe send me recordings where i agree to a 36 month contract as well, because i mean it should not take 2-3 days to find recordings if you have them on file and constantly reminding us that all calls are recorded
AM
ABRAM M's update17 Jun 2023, 11:30
Reviewer Update
Im still waiting for recordings and maybe send me recordings where i agree to a 36 month contract as well, because i mean it should not take 2-3 days to find recordings if you have them on file and constantly reminding us that all calls are recorded
Netstar's replyOfficial
17 Jun 2023, 11:38Good day Abram,
Thank you for bringing this matter to our attention and we are sorry to hear about your experience. Please note the matter has been escalated to the relevant department and one of our trained consultants will be in contact with you for assistance.
Kind regards
Netstar
Thank you for bringing this matter to our attention and we are sorry to hear about your experience. Please note the matter has been escalated to the relevant department and one of our trained consultants will be in contact with you for assistance.
Kind regards
Netstar
Best regards,
Netstar's reply17 Jun 2023, 11:38
Official
Good day Abram,
Thank you for bringing this matter to our attention and we are sorry to hear about your experience. Please note the matter has been escalated to the relevant department and one of our trained consultants will be in contact with you for assistance.
Kind regards
Netstar
Thank you for bringing this matter to our attention and we are sorry to hear about your experience. Please note the matter has been escalated to the relevant department and one of our trained consultants will be in contact with you for assistance.
Kind regards
Netstar
Best regards,
Netstar's replyOfficial
19 Jun 2023, 10:45Good day Abram,
We are sorry to hear about your experience. Please note the matter has been escalated to the relevant department for further assistance.
Kind regards
Netstar
We are sorry to hear about your experience. Please note the matter has been escalated to the relevant department for further assistance.
Kind regards
Netstar
Best regards,
Netstar's reply19 Jun 2023, 10:45
Official
Good day Abram,
We are sorry to hear about your experience. Please note the matter has been escalated to the relevant department for further assistance.
Kind regards
Netstar
We are sorry to hear about your experience. Please note the matter has been escalated to the relevant department for further assistance.
Kind regards
Netstar
Best regards,