GH
Gavin H
1 reviews | Active since Dec 2018
23 Aug 2022, 16:51
NESTAR A *******!!!!!!
We were clients since 2013 till 2022. During this time no tests were done to ensure device works. Device was supposed to be replaced in 5 to seven years after installation. nothing was done. we cancelled service in march/april 2022. Yet a small amount was deducted every month with out us noticing as this was a small amount it slipped through. Contacted them and found out there was another section which was supposed to be cancelled by netstar themselves and they did not do this at all or communicate to relevant sections. I REALLY RECOMMEND GO SOMEWHERE ELDSE BEFORE THIS HAPPENS TO YOU!!!
Helpful (0)
Replies (5)0
Replies (5)Netstar's replyOfficial
24 Aug 2022, 09:32Good day Gavin
Thank you for flagging this serious matter with us, we are here for you. We will get one of our trained professionals to be in contact with you for assistance.
Regards
Netstar
Thank you for flagging this serious matter with us, we are here for you. We will get one of our trained professionals to be in contact with you for assistance.
Regards
Netstar
Best regards,
Netstar's reply24 Aug 2022, 09:32
Official
Good day Gavin
Thank you for flagging this serious matter with us, we are here for you. We will get one of our trained professionals to be in contact with you for assistance.
Regards
Netstar
Thank you for flagging this serious matter with us, we are here for you. We will get one of our trained professionals to be in contact with you for assistance.
Regards
Netstar
Best regards,
Netstar's replyOfficial
29 Aug 2022, 13:58Good day Gavin
Kindly note that we have tried contacting you with no avail, please advise a suitable time to contact you or call us back on *** for further assistance.
Regards
Netstar
Kindly note that we have tried contacting you with no avail, please advise a suitable time to contact you or call us back on *** for further assistance.
Regards
Netstar
Best regards,
Netstar's reply29 Aug 2022, 13:58
Official
Good day Gavin
Kindly note that we have tried contacting you with no avail, please advise a suitable time to contact you or call us back on *** for further assistance.
Regards
Netstar
Kindly note that we have tried contacting you with no avail, please advise a suitable time to contact you or call us back on *** for further assistance.
Regards
Netstar
Best regards,
GH
Gavin H's updateReviewer Update
15 Nov 2023, 07:20*** betwee 3pm and 5pm
GH
Gavin H's update15 Nov 2023, 07:20
Reviewer Update
*** betwee 3pm and 5pm
Netstar's replyOfficial
15 Nov 2023, 07:28Good day Gavin,
Thank you for the reply. Please note a consultant will make conatct with you for further assistance.
Kind regards
Netstar
Thank you for the reply. Please note a consultant will make conatct with you for further assistance.
Kind regards
Netstar
Best regards,
Netstar's reply15 Nov 2023, 07:28
Official
Good day Gavin,
Thank you for the reply. Please note a consultant will make conatct with you for further assistance.
Kind regards
Netstar
Thank you for the reply. Please note a consultant will make conatct with you for further assistance.
Kind regards
Netstar
Best regards,
Netstar's replyOfficial
15 Nov 2023, 17:58Good day Gavin
As per our telephonic conversation, Please note the matter has been resolved. Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.
Kind regards
Netstar
As per our telephonic conversation, Please note the matter has been resolved. Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.
Kind regards
Netstar
Best regards,
Netstar's reply15 Nov 2023, 17:58
Official
Good day Gavin
As per our telephonic conversation, Please note the matter has been resolved. Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.
Kind regards
Netstar
As per our telephonic conversation, Please note the matter has been resolved. Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.
Kind regards
Netstar
Best regards,
