1 reviews | Active since Jun 2019
NESTAR
What is wrong with you guys? you debit my account and you say my account is arrears how dare you. You are messing up my credit record. I called in in February 2020 to report that I no longer own the car that was on your system and you must cancel my contract for that car , you keep debit my account for the same car , you keep calling my that I owe you people , why was the account not cancelled when i called , whose problem is it if it was never cancelled by the person i reported to . What ****es me off is that i was even told i will still pay the last month for the 1 month notice and I agreed , by March my account was not supposed to be debited i reverse the debit orders every month but you still continue debiting and calling . what is your problem? . Your consultants don't know what they are doing because i even asked for a proof to be sent through once this was cancelled and i even followed up to call and check if this was done and nothing but your people keep saying my car was no longer on the list but the debit and calls are not stopping. I want this solved urgently and be cleared as i do not owe you guys a cent. if you see debit orders being reversed every month why continue servicing the client by monitoring and all but you are not receive the money for more than four months ?
We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution together.
Best regards,
Netstar
Best regards,
We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution together.
Best regards,
Netstar
Best regards,
You are not sorry of what you did at all . you just handed my name to the lawyers for collection , you are just up to messing up my credit record . you people do not respect peoples money and credit , you just do as you please. you better attend to this mess very urgently because i called you when i sold my car to cancel my account and you decided to keep it and even when i reversed payments for so many months you forced and continued to debit my account , isn't it that when a client doesn't pay for services you discontinue the services? why after all the cancellation call you continued debiting my account and accumulating? Please solve this mess as soon as possible.
You are not sorry of what you did at all . you just handed my name to the lawyers for collection , you are just up to messing up my credit record . you people do not respect peoples money and credit , you just do as you please. you better attend to this mess very urgently because i called you when i sold my car to cancel my account and you decided to keep it and even when i reversed payments for so many months you forced and continued to debit my account , isn't it that when a client doesn't pay for services you discontinue the services? why after all the cancellation call you continued debiting my account and accumulating? Please solve this mess as soon as possible.
