WI
Washiefa I

1 reviews | Active since Jun 2015

19 Feb 2026, 14:35

MY ACCOUNT IN ADVANCE BUT NETSTAR PERSONS KEEP CALLING/EMAIL TO SAY IN ARREARS-I PROVIDED PROOF OF PAY THEN AGAIN TODAY 18FEB CALL MEEEEE-GET OFF MT BACK MY PAYMENTS ARE EFT AND WILL ALWAYS BE OUR ARRANGEMENT IS NO DEBIT ORDER-LOCATE MY PAYMENTS PLS-APOLO

I HAVE AN ISSUE WITH THEM DEBITING MY ACCOUNT, WHILE FOR A WHOLE YEAR AND MORE I HAVE AN ARRANGEMENT IN PLACE TO SEND MY PAYMENT VIA EFT...AND IF THEY DO THEIR WORK PROPERLY, THEY WOULD NOTICE MY ACCOUNT IS IN ADVANCE-I AM DEALING WITH VERY SLOW TO SEE TTHE OBVIOUS ON MY ACCOUNT PEOPLE AND SUDDENLY THE EFT ALLOCATIONS ARE NOT SHOWING. WITH RESULT SOMEONE CALLS ME OR EMAILS ME LIKE 3 TIMES A DAY TO SAY MY ACCOUNT IN ARREARS WHN IN ADVANCE-WHY ARE THEY SUDDENELY NOT SEEING MY EFTS WHO STOLE IT

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Replies (1)
Netstar
Netstar's reply19 Feb 2026, 14:43
Official
Good day Washiefa,

Thank  you for highlighting this matter with us. We are sorry to hear that you have had this experience. Kindly note that we are looking into this matter and we will advise accordingly.

Kind regards,
Netstar