My account being debited for a double premium.
I February 2017, I cancelled my previous car contract with Netstar. I simultaneously placed another contract with them with my then new car.
I found out in January 2018 that I have been paying for both cars all along. Meaning that they did not cancel the previous one. I sent a reminder email to the lady who assisted me last year and she did not respond. I then called netstar and they indicated that they will investigate the matter and come back to me, and that the will cancel the precious contract.
They have not come back to me, and they have debited my account for both cars again, meaning that they have not cancelled the previous contract yet.
Kindly assist.
Kind regards Nthabiseng Siyengo
Good Day Nthabiseng,
Thank you for your correspondence with Altech Netstar,
I tried to contact you with no success, kindly refer to the email I sent you.
My sincere apologies for the inconvenience caused.
kind Regards,
Petronell.
Good Day Nthabiseng,
Thank you for your correspondence with Altech Netstar,
I tried to contact you with no success, kindly refer to the email I sent you.
My sincere apologies for the inconvenience caused.
kind Regards,
Petronell.