Mrs

I’m really disappointed in Nestar’s service. I reported that my Nestar Panic device is not working, and to date, nothing has been fixed. I’ve called about three times regarding the same issue, yet there has been no progress. This is truly poor service!

What makes it worse is that their customer contact centre doesn’t seem to care about customer safety. Each time I call, I get passed from one person to another — five different people saying, “let me escalate this matter” — but still, no one comes to my rescue. I'm current client but I'm not happy