Mr

Item: Netstar
Rating: 1
Author: lucas R

I have requested a reinstall of the unit I had on my car that I sold , and for two weeks now the issue has not been resolved , the unit was replaced twice without it working, the netstar customer service is really pathetic and thier customer support agents put you on hold for 1hour without resolving the issue

Helpful (0)

Replies (2)

Netstar's replyOfficial

19 Dec 2023, 18:05

HI Lucas,

Thank you for taking the time to contact us.

We apologize for the service you have received, and would like the opportunity to assist you.

Please note our technical team will make contact with you as per the consultant you spoke with.

Regards,
Netstar

Netstar's reply19 Dec 2023, 18:05

Official

Netstar's replyOfficial

20 Dec 2023, 12:27

Hi Lucas,

Thank you for taking our call and allowing us an opportunity to assist with your complaint.

Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.

Regards,
Netstar

Netstar's reply20 Dec 2023, 12:27

Official