Mr

I sold my previous vehicle in 2020 with a Netstar Tracking device. I sent Netstar an email asking them for advise changing the system to my new vehicle. No response. Because of this behavior I decided to no longer pay them which I still refuse to do. They handed the account over to a Debt collector. Stil they are trying to put debit orders through on my banking account. This was stopped at the bank but Netstar keep on using a different account or reference number. You can sent emails as you like but there is always a different answer. For example I asked them how do they Rica a system without an ID or proof of residence. In one email someone else was given an instruction to explain this to me. Never happened. Communication with this company is a no go. An example of this is that their cancelation department sent me an email asking for my ID. I sent a copy of the contract. No communication from the again. There communication and service are poor and I will never refer anybody to them. When I told the cancelation department that I will NOT pay the cancelation fee they said I must send it to their legal department which I did. No answer. In the first place could this employee forward it to their legal department. I told the cancelation department that I did sent an email in 2020 to for advise to transfer the tracking devise. They ask proof and I did sent it. Just after that I received a call to say that she was told to phone me for a new tracking device in the new vehicle. Realy? I am so glad that Netstar never had to recover my vehicle.