Moving to Netstar? Bad idea.

If I could, I’d give this review 0 stars. I had opted to move to Netstar because of the panic button and tags they offer for increased safety but is it even worth it at this point? I became a Netstar customer on the 14th of September and two technicians came to my house to install my tracker. Once installed, the tracker was not showing me the correct location on the MyNetstar app. It was showing my car’s location as Boksburg. I stay nowhere near Boksburg. The technician then told me to drive around for a bit with the car to charge the tracker. I did so and it was still showing me the incorrect location. The next morning I drove to the stores and ran errands and it still showed the incorrect location. Due to this, I called Motoradio (Germiston) to inform them of the issue with the tracker. They told me to call Netstar, which I did, and Netstar told me to call Motoradio. Already that back and forth and the unprofessionalism annoyed me but I called Motoradio and they sent the technicians out again to take out the tracker and install a new one. After installing the new one, I was still experiencing the same issue with my location being wrong and not updating. This time, it would show that my car is on the highway when it’s sitting at home. When I do drive it out, it will show the wrong location. What is the point, in that case?

I’ve only been a customer for a week but I’m fed up with the daily calls I have to make. I want my contract with this company rescinded.