SV
Shawn V

1 reviews | Active since Nov 2021

26 Jul 2023, 10:14

Most Pathetic Company

Good Day.

This company is one of the worst companies i have ever had to deal with. We fitted a tracker and signed a contract with them. From the beginning the unit was faulty. Was fitted on the 20 June 2023 and up to today the unit is still faulty. After i took the car back 3 times and there technician came out 1 time. I have too take off of work because of there incompetence. Lastly i phone them on the 24th July to cancel my contract where they promised me they will put in a new unit on the 25th where i took a day off again for them to fit the new unit. Since now not even a call from them or their tecnician. Now to get out off this they want to charge me a contract cancellation fee of more than R2000.00. This is realy so pathetic and i will take this matter further.

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Replies (1)
Netstar
Netstar's reply26 Jul 2023, 10:43
Official
Good day Shawn,

Thank you for bringing this matter to our attention.

Your peace of mind and security are important to us as your Netstar family. We will look into this matter and provide feedback.

Kind regards,
Netstar Team