KT
Kenneth T
1 reviews | Active since Dec 2013
31 Oct 2020, 23:51
Most *********** Service Provider Award
Worst service. Wish I could rate 0 stars. Asked to cancel in Feb, and it's October. Constantly dodging cancellation, and continue to bill me with no reply or response over email other than an automated or copy-paste message. Absolutely awful experience, awful service, and gross incompetence all-round.
Helpful (0)
Replies (2)0
Replies (2)
Netstar's replyOfficial
04 Nov 2020, 15:00Good day Kenneth,
Thank you for bringing this matter to our attention.
We will look into your problem and provide feedback.
Kind regards,
Netstar
Thank you for bringing this matter to our attention.
We will look into your problem and provide feedback.
Kind regards,
Netstar
Netstar's reply04 Nov 2020, 15:00
Official
Good day Kenneth,
Thank you for bringing this matter to our attention.
We will look into your problem and provide feedback.
Kind regards,
Netstar
Thank you for bringing this matter to our attention.
We will look into your problem and provide feedback.
Kind regards,
Netstar
KT
Kenneth T's updateReviewer Update
15 Nov 2020, 21:54Thank you, Netstar. This has finally been resolved. I have received full refund and confirmation of contract cancellation. However, I am yet to receive a reply on how I can remove/uninstall the tracking unit.
KT
Kenneth T's update15 Nov 2020, 21:54
Reviewer Update
Thank you, Netstar. This has finally been resolved. I have received full refund and confirmation of contract cancellation. However, I am yet to receive a reply on how I can remove/uninstall the tracking unit.