SW
Susan W

1 reviews | Active since Sept 2017

28 Sept 2017, 08:16

MOST HORRIBLE SERVICE

MOST HORRIBLE Call centre experience - NO CUSTOMER SERVICE FROM your COMPANY, how would anybody rely on you when they ACTUALLY have an emergency??

15 emails down the line, company contract with 15 vehicles.....you cant answer aeven one email, or even one confirmation of receipt????

The website is down since 1 August - since you changed the site address we cant view more than 3 cars?

PATHETIC. Do not do business with them!!!

0
Replies (2)
Netstar
Netstar's reply28 Sept 2017, 16:43
Official

Good day Susan

Kindly note that I am unable to make contact with you I have sent you an e-mail in relation to your query. Awaiting your response.

Kind regards

Denise

Netstar
Netstar's reply29 Sept 2017, 12:08
Official

Good day Susan

Thank you for taking my call.

We acknowledge receiving your complaint. Feedback will be communicated to you.

Kind regards

Denise