WF
Wasim F

1 reviews | Active since Oct 2025

02 Oct 2025, 12:03

MORE THAN 1 YEAR OF TERRIBLE SERVICE FROM NETSTAR (NO RESPONSE)

Always a pitty to write reviews like this. Been having issues with my device for more than a year. I called the call centre multiple times, asking for assistance. Needless to say, a technician never once came out or even tried to call me. This is probably some of the worst service I've received from a brand. When I eventually canceled, I shared this experience with the retention agent who also didn't share any feedback or response to this. Again, think this is very sad. We got the device installed when we bought our new car - don't think I'll ever make this mistake again.

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Replies (1)
Netstar
Netstar's reply02 Oct 2025, 12:09
Official
Good day Wasim,

We are terribly sorry to hear about this, please accept our sincere apologies for your experience. Please note the matter has been escalated to our internal team for further assistance.

Kind regards 
Netstar