Money maker's and clients ******s

I wrote my complaint at hellopeter, on 13 June 2018. About altech netstar, and they phone me and said they will investigate the matter and come back to. Because they said they have informed me that if the contract expire in will be billed on month 2 moth basis, upto now she never came back. On the 25th I received a missed call, when I phoned I was told it was Precious who called, I request to be transferred to her they refused they said she will call me. The following day a spoke to her she is explain that I'm waiting for Netstar to come back 2 me, she said she will followup with nester and she never come back 2 me. And I told her that I can't answer the phone during the day. They can call at 16h30. Today I received email saying that now I'm owing R1286. FRom R428.44 they say I'm owing before.