KDk
Kim Dupuy kim.dupuy
1 reviews | Active since Feb 2024
06 Aug 2025, 10:24
MONEY GRABBERS - CHECK YOUR DEVICES PEOPLE, THEY CHARGE WITHOUT GIVING THE SERVICE
They have been charging our company for approximately 5 years via debit order for vehicles we do not have, which were written off. They have also admitted that the trackers have not been working since 2020. A total of approximately R27,000 has been debited up to May 2025, and yet they continue to send us invoices after cancelling this service. No communication back from them, Emails get ignored, phones NEVER get answered. I have begged for someone to call me back, or get back to me, NOTHING - SHOCKING.
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Replies (3)
Netstar's replyOfficial
06 Aug 2025, 10:37Good day Kim
We are sorry that you have had this experience. We would like an opportunity to learn more about your case and see how we can make this right. We will look into tis and contact you to assist. Our team will handle this matter with urgency.
Regards
Netstar
We are sorry that you have had this experience. We would like an opportunity to learn more about your case and see how we can make this right. We will look into tis and contact you to assist. Our team will handle this matter with urgency.
Regards
Netstar
Netstar's reply06 Aug 2025, 10:37
Official
Good day Kim
We are sorry that you have had this experience. We would like an opportunity to learn more about your case and see how we can make this right. We will look into tis and contact you to assist. Our team will handle this matter with urgency.
Regards
Netstar
We are sorry that you have had this experience. We would like an opportunity to learn more about your case and see how we can make this right. We will look into tis and contact you to assist. Our team will handle this matter with urgency.
Regards
Netstar
KDk
Kim Dupuy kim.dupuy's updateReviewer Update
06 Aug 2025, 10:43thanks for the response, it would be great if someone did get back to me, they have all my contact details on the MANY emails sent. Vikesh Jackpersadh *** this man has received every single email as have many more. Thanks
KDk
Kim Dupuy kim.dupuy's update06 Aug 2025, 10:43
Reviewer Update
thanks for the response, it would be great if someone did get back to me, they have all my contact details on the MANY emails sent. Vikesh Jackpersadh *** this man has received every single email as have many more. Thanks
Netstar's replyOfficial
06 Aug 2025, 10:46Good day Kim,
Thank you for contacting us. Your query has been noted and will be escalated accordingly.
Kind Regards,
Netstar
Thank you for contacting us. Your query has been noted and will be escalated accordingly.
Kind Regards,
Netstar
Netstar's reply06 Aug 2025, 10:46
Official
Good day Kim,
Thank you for contacting us. Your query has been noted and will be escalated accordingly.
Kind Regards,
Netstar
Thank you for contacting us. Your query has been noted and will be escalated accordingly.
Kind Regards,
Netstar