Money deducted for non-existent VAS - 12 months and counting,
<p>Hi,</p> <p> </p> <p>Today I cancelled my service.</p> <p> </p> <p>For a week I have been trying to get a handfull of questions answered without any success.</p> <p> </p> <p>They Are:</p> <p> </p> <p>When did I subscribe to RoadGuard that is costing me R95 p/m ?</p> <p>Did I request this service ?</p> <p>If I subscribed to this service, can you, Prove that I did?</p> <p>Can you play me the recording? Or point out my signature on a contract?</p> <p>Roadguard has been getting my money via Netstar every month, yet, they cant locate me anywhere on their system. Why is this?</p> <p> </p> <p>Until I can have these answered - is that you are nothing more than a ********* bunch of *****s.</p>
Good day Will
As per our telephonic conversation, I will investigate and I will revert to you with feedback.
Kind regards
Denise
Good day Will
As per our telephonic conversation, I will investigate and I will revert to you with feedback.
Kind regards
Denise
Good day Will
As per our telephonic conversation, I will investigate and I will revert to you with feedback.
Kind regards
Denise
Good day Will
As per our telephonic conversation, I will investigate and I will revert to you with feedback.
Kind regards
Denise
Good day Will
As per our telephonic conversation, I will investigate and I will revert to you with feedback.
Kind regards
Denise
Good day Will
As per our telephonic conversation, I will investigate and I will revert to you with feedback.
Kind regards
Denise
Good day Will
As per our telephonic conversation, I will investigate and I will revert to you with feedback.
Kind regards
Denise
Good day Will
As per our telephonic conversation, I will investigate and I will revert to you with feedback.
Kind regards
Denise
Good day Will
As per our telephonic conversation, I will investigate and I will revert to you with feedback.
Kind regards
Denise
Good day Will
As per our telephonic conversation, I will investigate and I will revert to you with feedback.
Kind regards
Denise
Good day Will
As per our telephonic conversation, I have informed you we are still investigating your query.
Kind regards
Denise
Good day Will
As per our telephonic conversation, I have informed you we are still investigating your query.
Kind regards
Denise
Good day Will
As per our telephonic conversation, I have informed you we are still investigating your query.
Kind regards
Denise
Good day Will
As per our telephonic conversation, I have informed you we are still investigating your query.
Kind regards
Denise
Good day Will
As per our telephonic conversation, I have informed you we are still investigating your query.
Kind regards
Denise
Good day Will
As per our telephonic conversation, I have informed you we are still investigating your query.
Kind regards
Denise
Good day Will
As per our telephonic conversation, I have informed you we are still investigating your query.
Kind regards
Denise
Good day Will
As per our telephonic conversation, I have informed you we are still investigating your query.
Kind regards
Denise
Good day Will
As per our telephonic conversation, I have informed you we are still investigating your query.
Kind regards
Denise
Good day Will
As per our telephonic conversation, I have informed you we are still investigating your query.
Kind regards
Denise
Good day Will
As per our telephonic conversation, I have informed you we are still investigating your query.
Kind regards
Denise
Good day Will
As per our telephonic conversation, I have informed you we are still investigating your query.
Kind regards
Denise
Good day Will
As per our telephonic conversation, I have informed you we are still investigating your query.
Kind regards
Denise
Good day Will
As per our telephonic conversation, I have informed you we are still investigating your query.
Kind regards
Denise
Good day Will
As per our telephonic conversation, I have informed you we are still investigating your query.
Kind regards
Denise
Good day Will
As per our telephonic conversation, I have informed you we are still investigating your query.
Kind regards
Denise
Good day Will
As per our telephonic conversation, I have informed you we are still investigating your query.
Kind regards
Denise
Good day Will
As per our telephonic conversation, I have informed you we are still investigating your query.
Kind regards
Denise
Good day Will
As per our telephonic conversation, I have informed you we are still investigating your query.
Kind regards
Denise
Good day Will
As per our telephonic conversation, I have informed you we are still investigating your query.
Kind regards
Denise
Good day Will
As per our telephonic conversation, I have informed you we are still investigating your query.
Kind regards
Denise
Good day Will
As per our telephonic conversation, I have informed you we are still investigating your query.
Kind regards
Denise
Good day Will
As per our telephonic conversation, I have informed you we are still investigating your query.
Kind regards
Denise
Good day Will
As per our telephonic conversation, I have informed you we are still investigating your query.
Kind regards
Denise
Good day Will
As per our telephonic conversation, you have informed me the relevant department has made contact with you.
Kind regards
Denise
Good day Will
As per our telephonic conversation, you have informed me the relevant department has made contact with you.
Kind regards
Denise
After a lot of back and forth, the following has come to light.
Roadguard has no record of me, nor can they find any recording where i signed up for the service.
However, During April 2016 an unknown person signed up with Roadguard and Altech NetStar has been debiting my account to service this other persons subscription.
Roadguard has agreed to refund me - However, I need to wait 14 days for my money. Disgusting.
After a lot of back and forth, the following has come to light.
Roadguard has no record of me, nor can they find any recording where i signed up for the service.
However, During April 2016 an unknown person signed up with Roadguard and Altech NetStar has been debiting my account to service this other persons subscription.
Roadguard has agreed to refund me - However, I need to wait 14 days for my money. Disgusting.
Good day Will
As per our telephonic conversation, I have provided you with information from the relevant department.
Kind regards
Denise
Good day Will
As per our telephonic conversation, I have provided you with information from the relevant department.
Kind regards
Denise
Good day Will
As per our telephonic conversation, I have provided you with information from the relevant department.
Kind regards
Denise
Good day Will
As per our telephonic conversation, I have provided you with information from the relevant department.
Kind regards
Denise
Good day Will
As per our telephonic conversation, I have provided you with information from the relevant department.
Kind regards
Denise
Good day Will
As per our telephonic conversation, I have provided you with information from the relevant department.
Kind regards
Denise
Good day Will
As per our telephonic conversation, I have provided you with information from the relevant department.
Kind regards
Denise
Good day Will
As per our telephonic conversation, I have provided you with information from the relevant department.
Kind regards
Denise